Refund policy

Return Policy
You may return any item purchased on miramaktabi.com within 14 days of the delivery date by following the instructions below:

1. Fill out the Return Form. This will enable you to initiate your return request which will be reviewed by our Customer Care team. Within 2-3 business days of submitting a request you will receive your Return Authorization by email, which is required for us to process your return.
2. Once you have received your Return Authorization please make sure the item(s) you wish to return is in its original condition, tags and packaging included, otherwise we will be unable to approve your return and issue a refund.
3. Our Customer Care team will provide additional instructions in the Return Authorization email to help you complete your return.
   

Once your return shipment reaches our warehouse, please allow up to 10 business days for your return to be processed. If your return is damaged or does not meet the conditions detailed above, the item(s) will be sent back to you and your return request will be denied. Once your return has been approved and processed you will be issued a refund to the original form of payment and a Refund Confirmation email will be sent to you. Repeated returns will be flagged and may, at our discretion, lead to the closure of your account or refusal of future orders. Please note that shipping fees are non-refundable.

MIRA MAKTABI takes full responsibility for the return label and associated shipping costs for orders returning from the United Kingdom.

Please note that for all other regions it is the customer’s full responsibility to arrange the return of their unwanted item(s), upon receiving their RA and return instructions from our Customer Care.

If you have any questions or concerns regarding our returns process please contact us at sales@miramaktabi.com.

Refunds
Once your return shipment reaches our warehouse, please allow up to 10 business days for your return to be processed and refund issued. Once your return has been accepted, we will process your reimbursement and send you a Refund Confirmation email.